The State ofConversational AI 2022 What isConversational AI? A programmatic and intelligent way ofoffering a conversational experience tomimic conversations with real people, throughdigital and telecommunication technologies. Source: Deloitte: Digital Age Conversational AI Evolution of Human MachineInteraction Types of Conversational Bots Informational Bots help resolve context-specific customer or employee queries via voice, text, or visuals inputs. […]